The Staff at Specialty Surgery Center (SSC) want to ensure that your experience with us is as comfortable as possible. Your surgical journey starts at your doctor’s office when your doctor discusses your treatment plan with you. You should be informed of your diagnosis, treatment plan, alternatives to the plan, and risks and benefits of the treatment recommended to you. The surgical secretary will then send us the necessary information to schedule your procedure.
Depending on the type of surgery, you may need to have lab work, x-rays, or EKG done. Any of these studies will be ordered by your surgeon prior to the day of your surgery.
A preadmission nurse from SSC will contact you prior to your procedure to take your history which will include your current medications with dosages, and answer whatever questions you may have.
On the day of your surgery, you will be greeted by the receptionist and asked to confirm your demographic information. You will sign a form that will give SSC the right to release information necessary to be able to bill and receive payment from your insurance company. If there is a deductible or co-payment due, you will be asked for that payment. A copy of your insurance card will be made.The clinical staff at SSC, include professional, experienced nurses and surgical technicians who are dedicated in taking special care of our patients and the patient’s family.
The admitting process is done by a nurse who will ask that you sign an operative consent, review your medical/surgical history, confirm medications taken, and help you with proper attire. A parent/legal guardian must accompany their child through the admission process and can wait with them until it is time for the patient to go into the operating room. Patient’s vital signs will be taken. Depending on the type of procedure and the age of the child, the anesthesiologist may order sedative medication to be given preoperatively. IVs are started on young children in the operating room after they are asleep. Older children and adults will have IVs started preoperatively. Through the IV, medications can be given to make the patient drowsy and comfortable. The IV is also used by the anesthesiologist to give the anesthetic in the operating room. While you are in the operating room, monitors are used to measure your vital signs. The same type of monitoring will be done in the recovery area. When the surgical procedure is completed, the surgeon will talk with the family, while the anesthesiologist and the operating room nurse accompany the patient to the recovery area.
The initial phase of recovery for general anesthesia can take up to an hour. When the patient is fully awake, the patient is then moved into the second phase of recovery where the family may accompany the patient. The second phase of recovery prepares the patient and family member(s) for discharge.
For patients receiving local anesthesia with IV sedation, the recovery phase is usually much quicker. Discharge will occur within 15-20 minutes after the completion of the surgery.
The recovery room nurse will go over written discharge instructions that are specific for the procedure performed and you will be given a copy. Prescriptions will be given to you if necessary by your physician.
Because of the nature of the health care, there will be times when emergencies arise that may cause delays. There can be unexpected cancellations and potentially longer waiting periods. We will try to keep you informed if changes occur.
If you have any questions or concerns, please do not hesitate to call us.
Our billing/insurance clerks will verify your insurance information and then notify you by telephone if there will be any deductible or co-payment that will need to be paid to SSC. The surgeon fee and the anesthesiologist fee are separate from SSC fee.